Why can't I open some documents?

Sometimes members run into an error message stating that the file they're trying to open is corrupt. This generally happens when they download documents that were created by newer versions of a software application. Please ensure that you are running the latest version of the application that the document designates. If you still are experiencing difficulty, send us a message and we will be happy to assist.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request