How do I reset my password?

To reset your password:

  1. From click on "Sign In" in the upper right corner of the page.  
  2. Click on the link for "Don't remember your password" located above the blue "Sign in" button.
  3. Enter your email address that you used while registering for CBANC, then click the green "Reset Password" button.
  4. Within a few minutes, you'll receive an email from CBANC containing a link which will redirect you to page where you can set a new password for your account.  
  5. Voila!  You're ready to sign in and explore all that CBANC has to offer.  


Troubleshooting tips:

  • Can't remember which email you used to register for CBANC?  No problem!  We can look you up, just send us a message.
  • It's been several minutes since you submitted your request and you haven't received an email containing the password reset link?  
    • Check your SPAM folder
    • Check with your IT support to see if your network blocked or intercepted the email.  Asking them to add to your list of safe senders may help.
    • If you've checked both of these options with no success, send us a message and we can assist further.  
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